Returns & Refunds Policy

At K&B Candle Collection, we take great pride in handcrafting each product with care and attention to detail. We hope you love your purchase, but if something isn't quite right, we're here to help.

Change of Mind

Due to the handmade nature of our products, we are unable to accept returns or exchanges for change of mind.

Please choose carefully before placing your order.

Damaged or Faulty Items

If your order arrives damaged or you believe your item is faulty, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Clear photos of the damaged or faulty item

If your claim is approved, we'll happily provide a replacement or refund.

Incorrect Orders

If you've received the wrong item, please contact us within 7 days, and we'll arrange to correct the mistake as quickly as possible.

Contact Us

If you have any questions regarding your order, please contact us through our Contact page or email us at:

kandbcandlecollection@gmail.com